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Help with ISO 9001 requirements

Has a customer or contract asked you to meet ISO 9001 requirements? Send us the request so we can discuss the support you need for quality management. We work with businesses Australia-wide.

What is ISO 9001?

ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

Start with what your customer needs

Share the relevant part of the tender, contract or customer request. Include your deadline and any records you already have.

Build on what is already in place

The starting point is your current work and records. From there, we can discuss the gaps, the help needed and the tasks your business will handle.

A practical plan for your business

We review your current quality processes and records, explain what is already in place and show which parts need more work.

We then help your business document its system and help staff understand the documents they will use and who keeps them up to date. Before the certification audit, we review the agreed preparation tasks with you.

How certification works

Before starting, agree on who does each task and what documents will be delivered.

Know who does each part

PWC acts as a representative of two certification bodies, both members of the International Accreditation Forum (IAF). We prepare and document your system; the certification body carries out the independent audit and issues the certificate.

Your business puts the agreed processes into practice and keeps the records. Our quote sets out our role and what the certification body handles.

Common questions

Send us the requirement you received

Tell us about your business, the work involved and the date you need to meet.